Frequently Asked Questions

Frank is our truck! I know it is a bit quirky, but it’s kind of fun too!

Learn more about us here.

When you support our business, you can take pride in supporting a local family.

We believe in providing exceptional customer service, arriving on time, communicating throughout the entire process, and offering a judgment-free zone. As you will see below, we also donate, recycle, and dispose of responsibly.

Our 5-star customer reviews mean a lot to us and display the type of experience you can count on.

Residential and commercial junk. This includes everything from household garbage, appliance removal, mattress removal, work-out equipment, and electronics recycling to full estate clear-outs.Construction debris. Pile it up, and we will take it away. Scrap metal.Empty oil tanks.Yard waste.

Hot tubs

We love what we do and wish we could take it all! However, there are a few items that we can’t remove, and they include oil, chemicals, and large pianos.

Our preferred method of payment is cash or e-transfer. We also accept cheques, Visa and Mastercard.

Yes, even if we are only removing a small item, we still need to cover time for labour, travel and costs of doing business. Our minimum charge is $90 plus gst.

Beyond our volume rate, we charge gst and have additional fees apply for items that go to separate facilities & ultra-heavy items; laminate flooring, bricks, tiles, carpet, water-logged items, etcetera… • Passenger vehicle tires $10 each.• Boxsprings, and mattresses $35 including environmental fees & weight.• Drywall, ask for a custom quote.• Freezers, fridges, and air conditioners $20 each.• TV/computer monitors & electronics, paint recycling fee $20 flat rate.•Oil tank removal starts at $200. The tank must be empty and disconnected.

YES! Recycling is an essential part of our process. We start by sorting items and separating garbage, metal, electronics, wood, cardboard, paper products, drink containers, empty paint cans, and donatable items. Each team member is trained to know exactly where to take all of your materials so they end up in the right place.

We love to donate! Your empty drink containers go to Nanaimo Loaves and Fishes, and Amanda works hard to find homes for items that are in good condition; she will even find homes for unwanted plants!

After years of donating within the community, our team has the training and experience to decide what we can donate within the community. Often, items that are stained, ripped, torn, or have odors will be disposed of. We don’t offer discounts for donateable items because it is not a guarantee that we will find a new home for the item, and it takes more time and effort to separate, haul, store, and donate than it does to dispose of items.

With permission from our lovely customers, we also sell certain items for reasonable prices on marketplace. This is how we keep our prices competitive and support our family during the slow winter season.

At the end of the day, we give back to our community in many ways, including supporting people and small local businesses, just like us!

We can safely remove pianos from ground level.

Rates start at $475 (+gst).

Sorry, not ot at this time.

Our team has over 15 years of light commercial and interior/exterior residential demolition experience.

Ladysmith hot tub removal and small demolitions. Nanaimo junk removal, hot tub removal, and small demolition. Lantzville junk removal, hot tub removal, and small demolition. Qualicum junk removal, hot tub removal, and small demolition. Parksville junk removal, hot tub removal, and small demolition

Our website was proudly designed by Amanda Holt, who not only manages our marketing and customer service but is also a skilled website designer. With a passion for creating user-friendly, visually appealing websites, Amanda ensures that each design reflects the unique personality and values of the business. If you're looking for a custom website that truly stands out, Amanda offers web design services and would be happy to chat about bringing your vision to life!